Privacy Policy

This Privacy Policy explains how Roadpass Trading collects and processes personal data when you use the website at https://qr-online-generator.com (the "Website") and the QR code generation services and products we provide through it (collectively, the "Service").

You are not required by law to provide us with any personal data. However, we require certain information in order to provide the Services. If you choose not to provide your personal data, we may not be able to provide you with some or all of the Services. By using the Services and/or providing us with your personal data, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

By using our Service, you confirm that (i) you have read, understood, and agreed to this Privacy Policy, (ii) you are at least 18 years of age (or have your parent or guardian's consent if younger), and (iii) you are legally permitted to disclose any personal information in connection with your use of the Service. If you cannot make this confirmation, you must stop using the Service, cancel any subscriptions, and contact us to request data deletion.

In case of discrepancies between translated versions and the original English Privacy Policy, the English version shall prevail. This Privacy Policy works alongside our Terms of Service.

1. Personal Data Controller

Roadpass Trading, a company registered in Cyprus (an EU member state), is the data controller when it provides Services directly to an individual or collects usage data from individual users of enterprise customers. The Company is a data processor (not controller) when enterprise customers use the Services to support their own provision of products or services to individuals; this policy does not apply to data those enterprise customers collect.

2. Categories of Personal Data We Collect

We collect personal data directly from you, generated through your use of the Services, or from third-party sources. The categories include:

• Identifiers and contact information (name, email, telephone, mailing address, account login credentials, user ID).
• Commercial and transaction information (billing and payment information processed by payment providers — we do not store full card details — and records of Services or subscriptions purchased).
• Content and information provided through the Services (the QR codes you create and any files you upload for hosted QR types, plus customer-support interactions and other communications).
• Analytics and electronic network activity (device info, IP address, language settings, browser type, usage data including aggregate scan events for dynamic QR codes, referral URLs, and advertising identifiers).

We may also infer preferences or interests and collect business details where you provide a company name. We may obtain information from third-party sources (professional networking platforms, information service providers, business partners, data brokers, service providers, and publicly available sources) and operate social-media pages.

3. Purposes of Processing

• Providing & operating the Services: provide the Services you registered for, verify identity, manage your account, process payments, ensure security and administration, and send administrative or service communications about payments, billing, subscription status, and expiration.
• Customer support & service improvement: respond to inquiries, analyze support interactions, and diagnose technical issues.
• Analytics & service optimization: understand usage patterns, measure effectiveness, and detect or prevent fraud or misuse — excluding the content of uploaded files.
• Marketing & research: send information about Services or special offers where permitted or consented (you may opt out anytime via the unsubscribe link or by emailing us), personalize marketing, and conduct surveys or market research.
• Legal & compliance: enforce our Terms, comply with legal obligations, establish, exercise, or defend legal claims, and respond to lawful requests.

4. Legal Basis

We process personal data on the following bases: performance of a contract; legitimate interests (improving the Services, protecting security and integrity, and internal record keeping); legal obligation; and consent (which you may withdraw at any time without affecting prior lawful processing). Where a jurisdiction mandates consent as the sole basis, by providing your information you consent to processing for the purposes set out in this Policy.

5. Disclosure of Your Personal Data

• Service providers & processors: cloud hosting, payment processing, analytics, communications tools, customer support systems, and legal or professional advisors.
• Analytics & marketing partners.
• Customer support & communication providers.
• Cloud hosting & international transfers: data may be processed or stored in multiple jurisdictions, including the United States and the EEA, with appropriate safeguards.
• Legal & business transfers: to comply with law, enforce agreements, protect rights, or as part of a merger, acquisition, financing, or sale of assets.
• With your consent.

6. Your Rights

You have the right to Access, Rectification, Erasure, Restriction of Processing, Objection, and Data Portability. To exercise these rights, contact us; we may need to verify your identity. You also have the right to lodge a complaint with the relevant Data Protection Supervisory Authority. We do not charge for correcting personal data; we may charge a reasonable fee or decline requests that are repetitive, disproportionate, compromise others' privacy, or are impractical.

7. Cross-Border Data Transfers

The Services use cloud-based infrastructure and third-party providers in various countries; personal data may be processed or stored outside your country, including in the United States and the EEA. Where data is transferred internationally (including from the EEA), we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

8. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, including ensuring that the QR codes you create and any files you upload for hosted QR types are saved and backed up for retrieval. If you withdraw consent and no legitimate grounds remain, data is removed within the period required by law. We keep data while you have an account or while we provide the Services, and thereafter as necessary (to respond to questions, complaints, or claims, provide contracted Services, comply with legal obligations, enforce our rights, and keep records required by law). Some backups may remain on archive servers after deletion. Different retention periods apply to different data types; when data is no longer necessary we delete or anonymize it.

9. Data Security

We maintain industry-standard physical, electronic, and procedural safeguards against unauthorized access, alteration, disclosure, or destruction. Our servers and databases are secured, and access is limited to those who need it. However, no method of transmission or storage is completely secure. Please keep your credentials confidential and choose strong passwords. If you believe your information is no longer secure (for example, a compromised account), contact us immediately.

10. External Links

The Services may include integrations with, or links to, third-party services that are not owned or controlled by the Company. This Policy covers only our own processing; please review the policies of those third parties before use.

11. Cookies & Changes to the Policy

We use cookies and similar technologies to operate the Website, keep you signed in, remember your preferences, and understand how the Services are used; you can manage cookies through your browser settings. We may also update this Policy from time to time. Changes take effect upon posting and apply to actions taken after the effective date. Please check the "Last updated" date for changes.

12. Contact Us

To address questions or concerns about this Privacy Policy, or to report a privacy concern, email us at support@qr-online-generator.com or write to us by postal mail at Roadpass Trading, 48 Inomenon Ethnon, Guricon House, 6023 Larnaka, Cyprus. You may also contact your local data protection authority.